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It usually take 1-2 days to process your question based on business days. Please let us know your order number when filling out Q&A.
You can get a faster and more accurate answer.
When you’re asking for AS, please enter your order number, certificate or certification number and attach related photos.

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ProducT Forum Details
Title [FAQ] I don’t see my order in "Order History".
Posted by iMda Doll (ip:)
  • Rate 0points  
  • Date 2023-06-21
  • Recommend Recommend
  • View 45

Hi, dear iMda Customers,


You can inquire about your order on [My Account] - [Order History].

[Order History] page shows the orders placed within 3 months basically. 
So in case if you don't see your order, please adjust the period and check your order. 


If you have any other questions, please use the Q&A bulletin board.
Hope you have a lovey day! Thank you


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